Executive Director - Greater Vernon Chamber of Commerce

Job title: Executive Director
Work Location: #204 -3002 32nd Avenue, Vernon, British Columbia V1T 2L7
Hours: Full Time
Salary Range: $90,000.00- $110,000.00
Reports to: Board of Directors
Application Deadline: August 7, 2025

Purpose
Reporting to the Chair, Board of Directors, and in consultation with the Executive Committee of the Board of Directors, this role provides creative and visionary leadership to the organizational in the realization of its Mission, Vision, Values and strategic directions. As the most senior position, the incumbent is the organization’s external representative and works to establish and sustain collaborative and capacity-building activities with other organizations, government entities at all levels, businesses in the community and is the key liaison with these stakeholders.
This role is responsible for the management and administration of the organizational operations, the implementation of Board policy, the development and accountability of staff, committees, programs and services in accordance with the requirements of funders, in compliance with bylaws, government legislation and regulation.

Accountabilities and Responsibilities:
Board Liaison
• Provides accurate and timely resources and reports to the Board of Directors to support their governance responsibilities
• Reports to the board on strategic activities and organizational activities
• Advise the board in a timely fashion of a significant risk to the organization or other development that may affect the reputation of the organization
• Works with the Board to develop their role in governing the Chamber (i.e. voting on motions, report feedback, providing performance feedback to the Executive Director)

Strategic Leadership
• In collaboration with stakeholders, develops the strategic plan when required.
• Implementing decisions and directives of the Board of Directors including policies and bylaws
• Provides leadership to the operations, human and financial resources, facilities, and programs in accordance with government legislations, regulations, and accreditation requirements
• Translates the organization’s strategic plan, goals and objectives into an operational plan focused on superior member experience.
• Advocates for public policy at all government levels and access to resources required to support the strategic goals and objectives
• Advocates and educates to advance the Mission, Vision and Values of the organization

Community Partnerships and Capacity Building
• Serves as the organization’s “face” at all levels of government
• Maintains strategic partnerships with members and other organizations and develops new partnerships
• Liaises with businesses, community and organizations as the chief representative of the organization
• Participate in committees, task forces and other relevant entities related to Chamber operations and objectives
• Develops, implements and maintains a comprehensive marketing communications plan
Financial Management
• Developing the annual budget in accordance with the strategic plan
• Manages the financial resources of the Chamber in collaboration with Chamber Bookkeeper, Finance Committee, Board of Directors, and audit vendors
• Completes in a timely fashion, the annual audit, monthly financial reports, and quarterly reports as required
• Seeks new revenue streams to increase the capacity of the organization (i.e. events, speakers, promotions)
• Proactively sets revenue targets and manages available funds, leveraging board guidance when required.

Human Resources
• Develops, implements and maintains human resources practices that attract and retain high performing talent for the organization
• Facilitates an environment that has a high level of employee engagement and positive workplace culture
• Develop workplace metrics (i.e. employee satisfaction, employee performance objectives that align with goals of the Chamber).
• Ensures the organization complies with all relevant employment legislation

Operational Leadership
• Maintains the staff resources and system requirements to manage, audit and protect a comprehensive and confidential system of corporate, human resources, financial and member records
• Builds an optimum level and quality of service delivery is in place to meet the needs of the membership
• Monitors and analyzes trends, demographics and other sources of information and data as it relates to the organization’s current and future operations
• Works in collaboration with stakeholders to develop and implement programs that enhance the role of the organization
• Provides superior problem-solving crisis management as situations arise
• Maintains, evaluates, and updates management information systems in the areas of policy, quality, risk management and service delivery
• Serves as the champion for staff and promotes staff development through team and individual training and coaching opportunities and through annual goal setting and performance review
• Coordinating, integrating, and leveraging the efforts of the Board, senior management, staff, and partners to facilitate the integration of services, foster co-operation and collaboration between various programs and activities and to actively promote a unified organizational identity
• Other reasonable duties as assigned (special projects, fundraising)

Education and/or Work Experience Requirements:
• Post-secondary degree or diploma from a recognized university in business and five plus years senior management experience in a similar setting (Previous experience is an asset) OR a combination of experience and education that is relevant to the role.
• Sound business knowledge in the financial management of an organization
• Proven experience in budget development, negotiation, and forecasting, as well as fundraising, donor relations, and development of new revenue streams
• Superior experience in report writing, public presentations and stakeholder relationships
• Ability to interpret and apply legislation and other relevant legislation pertaining to organization operations
• In depth experience in change management and ability to remain agile with changing priorities
• Ability to provide tools, resources, and initiatives to motivate staff to perform at a high level and in alignment with the Mission, Vision and Values of the organization
• Demonstrated ability to work effectively and collaboratively with a Board of Directors, providing relevant reports on operations, financial matters, human resources, and strategic goals and objectives
• Proven ability to leverage the human capital of an organization towards achieving goals and objectives with an engaged workforce and positive workplace culture
• Working knowledge with public relations, developing and maintaining a positive organization brand with strong
marketing and communications
• Superior problem solving, conflict resolution and crisis management skills
• Strong interpersonal leadership skills with an equally open communication style
• Demonstrated ability to take “creative” risk and incorporate critical thinking to make timely decisions in a changing landscape
• Superior organization, research, evaluation, time management, communication
• Proficiency in the use of the computer hardware and software, particularly in Microsoft Word, Excel,
• Excellent verbal and written communication skills.
• Commitment to continued professional development

Key Performance Indicators
• Attaining yearly goals and objectives as identified by the Board of Directors
• Financial management of the organization (balanced budget/surplus, effective use of financial resources, year over year growth, program efficiency)
• Other revenue streams (new, retention, ROI)
• Board of Director relations (collaboration, governance support)
• Achieving strategic plan timebound objectives
• Number of members served
• Member relations (growth, retention) and satisfaction
• Maintaining employee satisfaction with working culture and working environment (employee satisfaction, turnover rates, performance management results)
• Public relations/communications (social media visits, inquiries)

Physical Requirements:
• Sitting at a computer for periods of time
• Mental stress as the senior leader in the organization
• Travel
• Meeting with the public, businesses and other organizations
• Set up and teardown of events