Member Service Representative- Part time

Position Overview: This job entails providing deposit and investment member services in a credit union setting. The role is scheduled as operationally required between the Armstrong BC and Vernon BC Branch locations. Key Responsibilities:
 Interacting with members identifying their needs, answering queries, educating, and resolving issue.
 Handling deposits, withdrawals, cheque cashing, transfers, bill payments, etc.
 Balancing transactions and ATMs, managing cash supply, and adhering to policies.
 Assisting with loan applications, credit checks, estate accounts and safety deposit box management.
 Opening new membership and demand accounts, registered and nonregistered investments.
 Referring banking concerns to appropriate personnel and ensuring compliance with regulations.

Qualifications:
 High School Graduate/ Grade 12 and 1-3-years’ experience in a Credit Union or an equivalent environment. Strong verbal and written communication techniques. Solid understanding of the features and benefits of deposit, investment and lending products and services wealth management, products, and services such as RRIFs, RRSPs, RESPs to make a sale, referral or direct enquiries. A solid understanding of computer based systems operation to retrieve, update and manipulate information on systems such as our banking system, Customer Relationship Management Software, cash dispensing machines, central portal system, Microsoft Office, Member Direct, Member Link and Automated Teller Machines (ATM).. Why Join VantageOne?

 Be a part of a team that is passionately committed to delivering exceptional client service.
 Opportunity for growth and career development within the company.
 Engage in a collaborative, dynamic, and inclusive work environment.
 Competitive compensation and benefits package. Hourly wage $24.70 to $31.93 per hour.
 Contribute to a workplace that values and prioritizes Diversity, Equity, Inclusion, and Reconciliation.

If you are ready to embrace our values, contribute to our mission of delivering high quality wealth management service to help our communities grow, and play a role in advancing DEIR principles, we encourage you to apply. Join us in our journey to excel, innovate, simplify, and foster a diverse and inclusive work environment.

To apply, please submit your resume and cover letter to HR@vantageone.net. We welcome applications from all interested; however, only those selected for an interview will be contacted. About: Careers - VantageOne Credit Union