Medical Office Assistant/ MOA/ Administrative Assistant/ Nursing Assistant

About Amani Travel Clinic:

Amani Travel Clinic is currently seeking a full-time Medical Administrative Assistant to join our team. We are a specialized travel clinic that provides comprehensive health services and advice to those embarking on journeys around the globe.

We are looking for an office assistant to support our nurses with a range of clerical and administrative tasks. The right candidate is thoughtful, self-motivated, and can work independently and as part of a team. In addition, you must be able to work in a fast-paced environment.

Responsibilities:

• Greet patients and manage patient flow, ensuring a positive and professional clinic atmosphere.
• Answer phone calls and handle patient queries, providing necessary information and scheduling appointments.
• Organize, update, and maintain confidential patient records following HIPAA guidelines.
• Assist with billing processes, invoicing, and insurance claims.
• Coordinate with healthcare professionals to ensure smooth operations within the clinic.
• Assist in the maintenance of medical supplies inventory.
• Facilitate communication between patients, healthcare providers, and insurance companies as needed.
• Keep the front desk and waiting area clean and organized.
• Manage incoming and outgoing mail, faxes, and courier services.

Skills

• Excellent computer skills
• Comfortable with both Mac and PC.
• Ability to pick up new computer programs.
• Exceptional oral and written communication abilities
• Good organizational and time management skills
• Ability to maintain accuracy while multiple tasking or working under pressure
• Ability to adapt to change and new technologies and processes
• Exceptional customer service

Qualifications:

• High school diploma or equivalent; Associate or Bachelor's degree in a related field preferred.
• 1-2 years' experience in a medical office setting is preferred.
• Knowledge of medical terminology, insurance processes, and EMR (Electronic Medical Record) systems is preferred.
• Proficiency in Microsoft Office suite and general computer skills.
• Excellent verbal and written communication skills.
• Strong organizational and multitasking skills.
• Detail-oriented with a high degree of accuracy in work.
• Ability to handle sensitive information confidentially.
• Familiarity with medical billing and coding is a plus.

This position would require at least 35 hours per week on select weekdays 9 a.m. to 4:30 p.m., but would require the willingness to work weekends and the ability to work overtime if needed.

Work Remotely

• No

To apply, please submit your resume and cover letter detailing your relevant experience and interest in the position. Amani Travel Clinic is an equal opportunity employer and we encourage applications from all qualified individuals.

We thank all applicants for their interest; however, only those candidates selected for an interview will be contacted.

Job Type: Full-time
Full-time hours: 35 per week

Salary: $18.00-$20.00 per hour

Benefits:

• Dental care
• Extended health care
• Vision care

Flexible Language Requirement:

• French not required

Schedule:

• Monday to Friday
• Weekends as needed

Work Location: In person