Centralized Audit – Credit Control

Position Overview: Under the direction of the Credit Adjudication & Collections Manager, the Centralized Audit – Credit Control plays a critical role in safeguarding the financial well-being of the Credit Union. This role involves identifying and initiating collection actions for overdue or delinquent consumer and commercial accounts, with the aim of minimizing credit union losses while maintaining positive relationships with members. The Centralized Audit – Credit Control audits consumer and commercial lending files and activities to identify any deviations from established policies, procedures, or signs of fraudulent or wasteful activity. We are seeking a candidate who not only has a sharp eye for detail, but also enjoys thoroughly investigating files – whether for audit or deeper inquiries into complex files. The ability to work independently and think critically is essential to succeed in this role. Additionally, the Centralized Audit – Credit Control acts as a work leader, guiding and supporting other staff members engaged in key audit functions. Responsibilities in this area include assigning tasks, providing performance feedback, and offering training, advice, and guidance to ensure consistency and high standards within the team. Key Responsibilities:  Proactively identify and initiate collection actions on delinquent accounts to reduce risk exposure and financial losses.  Conduct audits of consumer and commercial lending files to detect deviations from policies and procedures.  Serve as a work leader for the Centralized Audit Department, assigning work, providing input on performance reviews, and offering training and guidance.  Collaborate with other departments to ensure seamless compliance and risk management.  Support continuous improvement initiatives to enhance audit controls. Qualifications:  High School Diploma (Grade 12).  Relevant industry courses in residential and commercial mortgage and lending.  4-6 years of experience in the lending field, including collections experience.  Strong knowledge of financial regulations, lending practices, and collections procedures.  Excellent communication and interpersonal skills, with the ability to maintain strong member relationships during sensitive interactions.  Proven leadership abilities to guide and support team members effectively as a work leader. Preferred Skills:  Attention to detail, especially in identifying patterns of risk.  Demonstrated problem-solving and judgement skills and ability to manage complex accounts. Why Join VantageOne?  Be a part of a team that is passionately committed to delivering exceptional service.  Opportunity for growth and career development within the company.  Engage in a collaborative, dynamic, and inclusive work environment.  Competitive compensation and benefits package. Wage Range $62,500.00 to $80,400.00 Annually  Contribute to a workplace that values and prioritizes Diversity, Equity, Inclusion, and Reconciliation.

To apply, please submit your resume and cover letter to HR@vantageone.net. We welcome applications from all interested; however, only those selected for an interview will be contacted.