BCHA: Violence Prevention/Conflict Resolution

Violence Prevention & Conflict Resolution in the Workplace - 1:00 pm on Wednesday, August 26, 2020

The BC Hotel Association (BCHA) will be hosting a webinar and open forum in collaboration with go2HR and BC’s Alliance of Beverage Licensees (ABLE BC) and will feature Phil Eastwood, a leading expert in workplace conflict related training.
This session will include:

An overview of the history of violence prevention in British Columbia, current WorkSafeBC regulations and the legal responsibilities that they place on employers across the province.
The proactive steps that those in the tourism and hospitality industry can take to minimize and mitigate risks and hazards that their staff are exposed to, with a focus on issues surrounding physical distancing policies and the wearing of facemasks.
The role and legal responsibilities of employees, front-line supervisors and managers will be examined.
Risk assessing using traditional methods and recent advances in ‘Visual Literacy’ will be explored, as well as a discussion on preventative and best-practice training methods.
The 5 Myths regarding Workplace Conflict
5 things that managers and supervisors can do right now to support their staff when they are faced with COVID-19 related aggression.
Verbal Judo: A proven de-escalation technique

BCHA: Violence Prevention/Conflict Re...

Date and Time

Wednesday Aug 26, 2020
1:00 PM - 2:00 PM PDT

Aug. 26, 1 p.m.

Location

https://www.go2hr.ca/events/webinar-violence-prevention-conflict-resolution-in-the-workplace?mc_cid=fe29d88793&mc_eid=d0cbbaa629

Fees/Admission

Free
https://www.go2hr.ca/events/webinar-violence-prevention-conflict-resolution-in-the-workplace?mc_cid=fe29d88793&mc_eid=d0cbbaa629

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