BEGIN:VCALENDAR
VERSION:2.0
PRODID:-//ChamberMaster//Event Calendar 2.0//EN
METHOD:PUBLISH
X-PUBLISHED-TTL:P3D
REFRESH-INTERVAL:P3D
CALSCALE:GREGORIAN
BEGIN:VEVENT
DTSTART:20200521T210000Z
DTEND:20200521T220000Z
X-MICROSOFT-CDO-ALLDAYEVENT:FALSE
SUMMARY:Webinar: Effective communications in tourism
DESCRIPTION:Today\, effective communication is more critical than ever to reassuring travellers and giving them the confidence to book. British Columbia's tourism industry must be seen to understand and address consumer concerns\, initially though communication with our visitors. This is one of the first steps in restoring our industry's social license.\n\nTo effectively communicate to today's traveller\, Destination BC will first explore how the needs and expectations of travellers have changed following COVID-19\, before looking at:\n\n\n\n  Best practices in communications.\n\n  Communicating policies\, promotions\, and product changes.\n\n  How to align your messaging with Destination BC\,\n\ncommunity DMOs\, and sector organizations.\n\n  Managing inquiries\, comments\, and complaints.
X-ALT-DESC;FMTTYPE=text/html:<span style="color: rgb(35\, 35\, 51)\; font-family: Lato\, Helvetica\, Arial\; font-size: 14px\; background-color: rgb(255\, 255\, 255)\;">Today\, effective communication is more critical than ever to reassuring travellers and giving them the confidence to book. British Columbia&rsquo\;s tourism industry must be seen to understand and address consumer concerns\, initially though communication with our visitors. This is one of the first steps in restoring our industry&rsquo\;s social license.</span><br style="box-sizing: border-box\; color: rgb(35\, 35\, 51)\; font-family: Lato\, Helvetica\, Arial\; font-size: 14px\; background-color: rgb(255\, 255\, 255)\;" />\n<span style="color: rgb(35\, 35\, 51)\; font-family: Lato\, Helvetica\, Arial\; font-size: 14px\; background-color: rgb(255\, 255\, 255)\;">To effectively communicate to today&rsquo\;s traveller\, Destination BC will first explore how the needs and expectations of travellers have changed following COVID-19\, before looking at:</span><br style="box-sizing: border-box\; color: rgb(35\, 35\, 51)\; font-family: Lato\, Helvetica\, Arial\; font-size: 14px\; background-color: rgb(255\, 255\, 255)\;" />\n<br style="box-sizing: border-box\; color: rgb(35\, 35\, 51)\; font-family: Lato\, Helvetica\, Arial\; font-size: 14px\; background-color: rgb(255\, 255\, 255)\;" />\n<span style="color: rgb(35\, 35\, 51)\; font-family: Lato\, Helvetica\, Arial\; font-size: 14px\; background-color: rgb(255\, 255\, 255)\;">&bull\; Best practices in communications.</span><br style="box-sizing: border-box\; color: rgb(35\, 35\, 51)\; font-family: Lato\, Helvetica\, Arial\; font-size: 14px\; background-color: rgb(255\, 255\, 255)\;" />\n<span style="color: rgb(35\, 35\, 51)\; font-family: Lato\, Helvetica\, Arial\; font-size: 14px\; background-color: rgb(255\, 255\, 255)\;">&bull\; Communicating policies\, promotions\, and product changes.</span><br style="box-sizing: border-box\; color: rgb(35\, 35\, 51)\; font-family: Lato\, Helvetica\, Arial\; font-size: 14px\; background-color: rgb(255\, 255\, 255)\;" />\n<span style="color: rgb(35\, 35\, 51)\; font-family: Lato\, Helvetica\, Arial\; font-size: 14px\; background-color: rgb(255\, 255\, 255)\;">&bull\; How to align your messaging with Destination BC\,</span><br style="box-sizing: border-box\; color: rgb(35\, 35\, 51)\; font-family: Lato\, Helvetica\, Arial\; font-size: 14px\; background-color: rgb(255\, 255\, 255)\;" />\n<span style="color: rgb(35\, 35\, 51)\; font-family: Lato\, Helvetica\, Arial\; font-size: 14px\; background-color: rgb(255\, 255\, 255)\;">community DMOs\, and sector organizations.</span><br style="box-sizing: border-box\; color: rgb(35\, 35\, 51)\; font-family: Lato\, Helvetica\, Arial\; font-size: 14px\; background-color: rgb(255\, 255\, 255)\;" />\n<span style="color: rgb(35\, 35\, 51)\; font-family: Lato\, Helvetica\, Arial\; font-size: 14px\; background-color: rgb(255\, 255\, 255)\;">&bull\; Managing inquiries\, comments\, and complaints.</span>
LOCATION:https://zoom.us/webinar/register/WN_mOu5GFpdTCiQXzTCT88n8A
UID:e.2809.4374
SEQUENCE:3
DTSTAMP:20260516T033556Z
URL:https://business.vernonchamber.ca/events/details/webinar-effective-communications-in-tourism-4374
END:VEVENT

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